LavaCon: You Know You Want to Go

With a name like that, who wouldn't? LavaCon's annual conference on Technical Communication and Project Management is held this year in partnership with the Honolulu Chapter of the Project Management Institute.

The conference theme:   Advancing the Art and Science of Technical Communication and Project Management. And the venue: Honolulu in November 6 - 8. And the speakers: Joan Lasselle gives a talk on Using the Balanced Scorecard Approach to Measuring Project Success. A balanced scorecard goes beyond schedule, budget, and traditional productivity measurements to show how a broad, values-based definition of success can be measured. The talk explains how to do a balanced scorecard and is followed by a case study on how Cisco Systems and Lasselle-Ramsay used the approach to measure project success. The discussion will focus on the key success factors
for implementing a balanced scorecard approach, including:
- Translating strategy into operational terms
- Aligning project goals to organizational strategy
- Making measurement a continual process
- Creating team buy-in
- Four key measures: financial, customer, internal, and learning/growth
- Methodology: how to quantify your results

Come to LavaCon Hawaii, meet Joan, and learn this new approach